Legal

Privacy policy

Last updated: 2026

Our commitment

MY Family Clinic is committed to protecting the privacy of your personal health information (PHI) in accordance with Ontario's Personal Health Information Protection Act, 2004 (PHIPA).

Information we collect

We collect information necessary to provide medical care, including demographic information, health history, examination findings, test results, prescriptions, and correspondence with other healthcare providers.

How we use your information

Your information is used to deliver care, coordinate with other providers, bill OHIP or insurers for insured services, and meet our legal and professional obligations.

Disclosure

We only disclose your information with your consent or as permitted by law (for example, to specialists for referrals, to public health authorities for reportable conditions, or to comply with a court order).

Security

Records are stored in secure electronic and physical environments. Staff training, access controls, audit logs, and encryption protect your information.

Your rights

You may request access to or correction of your record, withdraw consent for specific uses, or raise a concern. Contact our Information Custodian at the clinic to make a request.

Contact

MY Family Clinic · 1450 O'Connor Dr, Unit 16, East York, ON M4B 2T8 · 416-690-9700